Listen to what our customers have to say about our service.
From JCS in Aloha
I am a technically minded person, so when Tim showed me that my furnace needed to be replaced after 26 years of service, I did some do-diligence and found that TRANE as a brand stands over the others. I had been using A-Action to maintain my legacy equipment for many years, so naturally I went back to them for a TRANE replacement furnace. Tim explained my options and offered some excellent credit terms. I decided to replace both Air Conditioning and a Furnace. The unexpected happened and my 16 year old water heater failed the day the job was to start. I again did some do-diligence and found the brand and model water heater that I wanted. Sara and Tim responded to my request on short notice and brought the water heater to my home the same day so that Dan and Bill could install it as part of the existing job. They made it happen and did so for a fair price. Now I have new equipment and an existing relationship with A-Action to sustain it. I recommend A-Action for the TRANE Brand but also more importantly for the quality of care provided.
From Nikki in Portland
Dear Mr. Mullenix,
"Thank you very much for replacing the motor in my A/C. You have a very good work ethic; you came right away and were very efficient with your time and energy. I really appreciated it and I'm glad I found you."
From Luahnn in Beaverton
"Dealing with A-Action was the best experience we've ever had with a contractor in our 25+ years of owning houses. If they were a general contractor and not HVAC specialists we'd be giving them more work. I've recommended them to many friends and family members!"
From Larry in Beaverton
"A-Action was helpful in assisting me in the selection of the appropriate unit for my home. The installation went as planned. I had a problem with the condensate pump shortly after the installation. When I reported it they were out and promptly resolved the issue-no hassle. In these days of impersonal service it is nice to find a contractor who makes me feel like my purchase is important to them!"
From Ernie Fiori in St. Helens
"I want to thank you for the outstanding job you did for me and my family on the installation of the Trane heating and cooling system. Your staff was very professional and did the little things that make this kind of a job satisfying for the home owner. They and you were courteous, prompt, and professional. The system you recommended is not only saving us money on our monthly energy bills, which is crucial in these times, but it is also heating and cooling the house far better than the 15 year old system it replaced. In addition, the rebate from Trane and the tax credit made it very affordable for us. Thanks again and if you should need any references, I would be glad to offer my help."
Tony in Hillsboro
"Our contractor was incredible! We had a baby in the middle of a heat-wave and needed A/C. They came out right away and stayed late to make sure our family was comfortable in the 100+ degree weather!"
Mr and Mrs Tsugawa in Portland
"The owner (Tim) came out to inspect conditions when installation began. The whole crew, owner, installation and women in the office were very helpful and efficient."
Oregon Contractor's Board
"From the first telephone inquiry ( Receptionist was very nice....Cheerful and upbeat). In home consultant was "like a friend"...knowledgeable, and answered every question...Plus, he arrived on the day of the installation...then came back to final inspect...(and pick up the $$$$)." A-Action has a near perfect score with the Oregon Contractor's Board.
Leola Foster in Forest Grove
"Friendly staff...professional job...the sales rep answered every question we had and handled all the leg work involved with the conversion from electric heat pump to gas. It made things go a lot easier. I would work with them again on future projects."
Steve and Betsy Popkes in Aloha
"We are very pleased with the installation and the operation of the new furnace. A-Action was prompt and courteous when we requested a quote on a new furnace. They installed the following week, were on time, completed the work as outlined, left our home neat and clean. The furnace operates very quietly, our home is evenly heated. We recommended A-Action to a friend who also had the furnace installed and is equally pleased with A-Action and the operation of the furnace."
John Burnor in Hillsboro
"I normally do not rate any contractor this high. I am in the service industry and can often find fault in almost anything. In this situation I'm very satisfied with everyone (owner, sales rep, and the installers). I was not pressured into buying a system. In fact from the presales to the final sale I waited four months before calling them back. Honest, direct, took the time to listen to what I needed."
Matt Stewart in Beaverton
"Nice guys doing the installation. Great response time on questions. Good looking install. Very happy with experience."
"I just wanted to thank you for your services today. Our furnace has been out for the last few weeks now, and we have had 2 different techs come out (telling us to replace different parts) and have spent a few hundred dollars replacing random parts suggested. We called YOU GUYS looking for more parts to replace and we got advice on the phone to test the pressure gauge, and it started right up!! We now know the problem, and it's going to save us a lot of money from replacing more parts! You guys are awesome! You haven't even seen our unit, and were able to help us!!! Thank you soooo much! We will definitely recommend you guys from now on! :)"
Henry and Kathy Gowen in Hillsboro
"Very professional, friendly and came when they said they would! Highly recommend A-Action!"
K. Torincasa in Beaverton
"A-Action exceded my expectations. The whole group there was awesome and I just adored Sara!"
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